STEC

Saskatchewan Tourism Education Council

The Saskatchewan Tourism Education Council (STEC), the education and training branch of Tourism Saskatchewan, delivers training to over 3,000 people each year. Its mandate addresses human resource management, employee recruitment and retention, post-secondary and technical training, awareness of tourism as a viable career and developing a professional and more representative tourism workforce. To learn more about STEC please click here.

It offers assistance in many areas including:

• Consultation and Needs Assessment
• Human Resources Planning and Development
• Training Materials
• On-Line Resources
• Customized Workshops
• Occupational Certification and Apprenticeship
• Ready to work

For more information, visit STEC’s official website at www.stec.com

Service Best in High Schools

The Saskatchewan Tourism Education Council (STEC) provides Service Best training to a number of high schools across Saskatchewan.  Service Best is an award-winning, internationally recognized seminar designed to assist staff in the delivery of superior customer service.

Making this seminar available to high school students provides them with the training they’ll need to work in your business.

Watch for the Service Best seminar on student resumes.  All participants of this seminar are presented with a certificate of participation and the option to write an exam.  Students who successfully pass the exam receive a gold seal on their certificate.

Students who attend this seminar will learn how to demonstrate the difference between ordinary and outstanding service; identify and respond to customer needs; learn best practices in service delivery; discover three vital communication concepts and the importance of non-verbal communication; and, understand the power of a positive attitude and how to use it on-the-job.

To learn more about Service Best in Saskatchewan high schools, contact Darla Wyatt at (306) 933-5912.

To inquire about Service Best training for current employees, contact Jinelle Dulle at (306) 933-7947.
 

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STEC Workshops

STEC offers a variety of industry-specific workshops to businesses and communities across the province.

International Sommelier Guild Workshops

The international Sommelier Guild is offering Wine Fundamentals 1 in Saskatoon in September 2010 and Wine Fundamentals II in Regina in October 2010

2011 Employer of Choice Program Now Open

The 2011 Employer of Choice program opened on May 1 and runs until November 30, 2010.

Participate in CTHRC Panel

The CTHRC (Canadian Tourism Human Resource Council) and STEC (Saskatchewan Tourism Education Council) are currently looking for tourism stakeholders to become members of the Workplace Matters panel.

Above and Beyond

This winter, an STEC staff member went to Mexico and was sure to educate the local travel agencies all about Saskatchewan!

Ready to Work Program

Ready to Work offers training in more than a dozen front-line tourism occupations, including cooking, housekeeping and food and beverage service.